Valerie Kaufmann – Practice Manager

Valerie joined our team in 2012 as a Receptionist, she quickly transitioned to our Reception Manager and continued to further her career, becoming our Practice Manager in 2014. Through her 12+ years of working in this industry, she understands both the needs and concerns of our clients as well as the importance of providing high-quality care for our patients.She is a native of Staten Island, where she attended the College of Staten Island, majoring in Elementary Education before choosing a career in the veterinary field. She is currently working towards completing her Bachelor’s degree with a minor in business administration, also majoring in Business Accounting. She is also actively working towards her certification to become a Certified Veterinary Practice Manager. At home Valerie spends her time loving her two pups, Lola and Lucas. Valerie has a healthy obsession with penguins, she even adopted one in Antarctica named Emperor Penguin Chick. We couldn’t be more fortunate to have Valerie as the leader of our team!


Gretchen K. – Technical Manager

Gretchen joined our team in 2011 and has always been an imperative part of our management team (dating all the way back to the day these doors first opened)! Not only has she earned her Undergraduate degree in Geography, with a minor in Environmental Science, she is currently working towards obtaining her Veterinary Technician License, with a specialty in Dentistry, Behavior and even Ultrasound, all while interning at the local island Zoo. She is a total workaholic and we could not be more fortunate to have her lead our technical department. She currently has 3 adorable rescue dogs, and an HIV (+) rescue cat. Her newest hobby has been taking up horticulture, “aka” her very own botanical garden, right in her home. When she is not caring for her staff, her pets, and her plants, she enjoys cooking new recipes and traveling. We are very lucky to have her as one of our leaders!


Kristina B. – Client Service Manager / Technician Assistant


Kristina first joined our team in 2016 as a Client Service Representative, but we quickly became aware of her wide range of talents, and she joined our Technical Team as well. Kristina is currently our Client Service Manager, and if that wasn’t enough, she moonlights as a Veterinary Technician Assistant. Kristina already holds an undergraduate degree in Biology with a minor in Sociology but is currently furthering her education by obtaining her Veterinary Technician License. Since joining our team, Kristina fell in love with management and wants to explore that role further in her future at PPAH. When not at work, Kristina enjoys exercising and being outdoors. She particularly likes taking long walks with her two dogs Layla and Hydra, while taking pictures of them and nature along the way! When at home, she spends her time cuddling with her cat Penelope and her crested gecko Dwight, while watching Netflix and crocheting. We are so fortunate that Kristina is part of our team at PPAH!